Knowledge Chatbot

Support the employees of any company in performing their everyday operative tasks by providing them with an up to date professional knowledge base.

Enable knowledge holders (eg.: field manager, a colleague attending a conference, a senior colleague, etc.) to record much needed information on a dedicated dashboard as often and as detailed as they want to.

Help all organizational units within the company to utilize the benefits of a shared knowledge base

Support the employees in their everyday operative tasks

Employees can ask the chatbot questions via popular messaging platforms to inquire about topics.

Enable knowledge holders to record information

by prompting them to regularly update the knowledge base in as much detail as possible

Enable knowledge holders to record information

by prompting them to regularly update the knowledge base in as much detail as possible

Help all organizational units within a company

by providing up-to-date information throughout the organization

Machine learning

the chatbot can be constantly improved and trained for previously unknown topics and more

Machine learning

the chatbot can be constantly improved and trained for previously unknown topics and more

Answering questions in 24/7

ensuring employees get a timely answer whenever they need.

The chatbot can be trained to deliver information/knowledge – in a question and answer format – related to the daily operative tasks of the particular field within the organization. Employees can interact with the chatbot via official company-approved messaging channels or other channels that might be available for them. The chatbot answers these inquiries by searching for keywords, so it is extremely important for the Knowledge Base to record both the most explicit (more synonymous) and the most accurate phrases used in practice so that the chatbot can learn and provide the proper background information.

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